Create Custom Reporting Schedule: Name & Other Details Page

Required security profile permissions: Custom Reports Scheduling Edit

Information Schedule

Name
The unique name of the schedule.
Report Template
The report template to use this schedule.
Delete After __ Day(s)
How frequently the generated reports are purged from the system.
Schedule Type
Whether the report runs One Time or is Recurring.

Duration

Starts On
Specifies the date and time the report first runs. The Starts On time is set based on the time zone of the agent creating the custom reporting schedule.
Recurs
Available if you choose a Recurring Schedule Type. Specifies that the schedule recurs on one of the following bases:
  • Daily — Runs the report daily or every few days. When you select Daily, the following field appears:
    • Every __ Day(s) — Specifies the number of days between each time the report runs.
  • Weekly — Runs the report weekly or every few weeks. When you select Weekly, the following fields appear:
    • Every __ Week(s) on — Specifies the number of weeks between each time the report runs.
    • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday — Indicate which days of the week the report runs.
  • Monthly – Runs the report monthly or every few months. When you select Monthly, the following options appear. You must select and configure one.
    • Day __ of Every __ Month(s) – Specifies the day of the month the report runs and the number of months between each time the report runs. For example, the report might run on the 20th every other month.
    • The __ __ of every __ Month(s) – Specifies the day of the month the report runs in terms of the day of the week and the week of the month. It also specifies the number of months between each time the report runs. For example, the report might run on the second Tuesday of each month.
Ends
Specifies when the schedule ends. It becomes available when you choose a Recurring Schedule Type. Choose one of the following options:
  • Never – The schedule never ends unless you manually deactivate or change it.
  • On – The schedule ends on a specific date at a specific time. Select a date and time in the fields on the right.
  • After – The schedule ends after a specific number of occurrences. Type the number of occurrences in the field to the right.