Required security profile permissions: Interactive Queue Report View
Report source: COR
Report refresh rate: No delay
The Interactive Queue report provides a graphical view of survey results received by question for a particular survey variation.
Use the legend on the right side of the report to change the graph depending on the question you would like to view.
To change the report options, select them from the Report Options section and click Apply Options.
This report is valuable to you because you can see how specific questions are being answered, independent of the results pertaining to each agent.
