FORMAT

Applies special formatting logic to a string or number.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item

Properties

String

This property contains text or numbers to format.

If Format is using Number Format, this property may be numeric, otherwise, the use of variable substitution can be used.

Format

This property is a formatting string. Enter the format you would like to use for the string.

Variable

This property is the name of the variable to receive the newly formatted string.

Branches

Default

The Default branch condition will always be used.

Tips and Tricks

• There are three distinct formatting methods that can be used depending on the data that needs to be formatted:
  • String Format
  • Character Format
  • Number Format