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Redirects an email message to another recipient. |
Supported Script Types
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| Generic | Chat | Phone | Voicemail | Work Item |
Properties
- To
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This property is the email address of the new recipient(s) in the format: name@host.com.
Variable substitution can be used in this property.
Branches
- OnError
- The Error branch condition is triggered if the email cannot be forwarded.
Tips and Tricks
- The message will be removed from queue (if it was queued) after the script ends.
- The new recipient will still see the same information in the email header, including the original recipient.
