ONTRANSFER

Activates when an agent performs a transfer to an outside number.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item

Properties

None

Branches

Default

The Default branch condition will always be used.

Tips and Tricks

• ONTRANSFER is an event.
• ONTRANSFER will not be triggered for BLINDXFER, which triggers an ONRELEASE event.
• There can be only one ONTRANSFER event in a script.