PING

Performs a PING command to verify IP-level connectivity.

Supported Script Types

Generic Email Chat Phone Voicemail Work Item

Properties

IP Address
This property is an IP Address to ping.
Timeoutms
This property is the duration (in milliseconds) to ping this IP address before it is considered unreachable.
TimeVarms
This property is a variable that will store the ping response time.

Branches

OnReply
If the target IP Address property responds to the ping, this branch condition is triggered.
OnTimeout
This branch condition is triggered if the target IP Address fails to respond in the allotted time.

Tips and Tricks

  • While a reply to the ping statement indicates the target computer is active, it does not necessarily guarantee it is providing the services you expect. For example, an FTP server may respond to a PING command, but if the FTP services are disabled, you will be unable to connect via an FTP command.
  • A perfectly functioning device might not reply to ping requests if it is configured to filter PING (ICMP) traffic.