SENDFILE

Transfers files via the Internet to a remote server via FTP protocols.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item

Properties

FileName

This property is the Filename of the file to transfer to the remote FTP server.

Protocol

This property is the protocol used to send files (FTP).

TargetFolder

This property is the folder on the remote FTP server to store the file.

HostName

This property is the Host Name of the remote FTP server (ftp.webaddress.com or webaddress.com).

Username

This property is the Username when logging into the remote FTP server.

Password

This property is the Password used to log into the remote FTP server.

PassiveMode

This property is a drop down list to select either True or False.

Branches

Default

The Default branch condition will be used unless another branch condition is met.

OnError

The Error branch condition is triggered if the file cannot be transferred.

Tips and Tricks

• SENDFILE transfers one file, and on completion move down the Default branch.
• You will be required to provide the remote FTP server address, username, and password.

• If you are using NICE inContact Cloud Storage Services, use Central to configure the Copy to SEA option when sending files instead of using the SENDFILE action.