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Starts screen recording of an agent's desktop. |
Supported Script Types
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| Phone |
Properties
- ServerUrl
- This property is the URL corresponding to the Screen Recording web service installed at the customer premise.
Branches
- Default
- The Default branch condition will be used unless another branch condition is met.
- OnRecordingError
- This branch is triggered when the status of screen recording is not detected within the duration of time specified.
- OnError
- This branch is triggered if there is an error with the Host ID.
Tips and Tricks
- STARTSCRNRECORD is used in conjunction with the ONANSWER action.
- STARTSCRNRECORD will stop an previous recording if no STOPSCRRECORD action was encountered.
