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Converts the Coordinated Universal Time (UTC) to the local time based on the time zone. |
Supported Script Types
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| Generic | Chat | Phone | Voicemail | Work Item |
Properties
- OriginalDateTime
- The original date and time that is to be converted. This may be a variable value.
- TimeZoneID
- The time zone ID based on UTC. These are entered as "UTC" plus or minus the number of hours. For example "UTC-7" is the same as Mountain Standard Time.
- ConvertedTimeVar
- The name of the variable that the converted time will be stored as. By default it is LOCALDATETIME.
Branches
- Default
- The Default branch condition will be used unless a specific branch condition is met.
- OnBadTimeZoneID
- The branch that will be taken if the Time Zone id does not match the available time zones in the database.
Tips and Tricks
- UTC is a time standard based on International Atomic Time.
- UTC is considered more accurate than Greenwich Mean Time (GMT).
