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Writes custom data to a file, which is then written to the NICE inContact file server and becomes available for later use. |
Supported Script Types
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| Generic | Chat | Phone | Voicemail | Work Item |
Properties
- FileName
- The name of the file to create or append.
- OutputText
- The data to write to the file.
- Append
- A drop down list to select either:
- True - adds the new Output Text to the end of the file.
- False - erases any previous file with the same name before writing.
Branches
- Default
- The Default branch condition will be used unless another branch condition is met.
- OnError
- If the operating system could not access the file or the file name was invalid, this branch condition will be triggered.
Tips and Tricks
- If you need to write large amounts of data, consider using a database instead. Large files can take long amounts of time and have the potential to time-out.
