Required security profile permissions: Calling List Delete
When you no longer use custom data definitions, you should clear them out of your environment. Use the following instructions to permanently delete custom fields.
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Click Personal Connection → Lists → Custom Data Definitions.
- Select the checkboxes in the corresponding rows of the custom data definitions you want to delete.
- Click Delete.
If you have used the defined field in a filter statement or defined it in the cadence of a skillClassification used to facilitate the delivery of contacts; assigned to agents based on abilities, specialties, and knowledge, then the status is “In Use.” You cannot remove the custom field until you remove the associated references.
