Blocked Calls Data Download Report

Required security profile permissions: Data Download View

The Blocked Calls report (350206) shows information about phone calls contacts attempted to place to your business unitFile format associated with Microsoft Excel; may also be expressed as .xlsx but were blocked due to a lack of available ports. It includes the ID of the contact who placed the call, the date the blocked call occurred, the contact's phone number and the number the contact attempted to call.

Select Report Option

See Data Download for details about all options available in the Select Report Option section when you run a data download report.

Columns

Contact_ID

The unique, system-generated ID of the contact interaction.

BlockedDate
The date and time on which the call was blocked. It follows the format MM/DD/YYYY HH:MM, military time.
ToAddress
The phone number the contact dialed when the call was blocked.
FromAddress
The phone number the contact dialed from when the call was blocked.