Delete a Station Profile

Required security profile permissions: Station Profiles Delete

Station profiles control the length of time that NICE inContact stays connected to the contact center agent's station between active contacts. When you delete a station profile, all associated stations will be reassigned to the station profile set at the business unitFile format associated with Microsoft Excel; may also be expressed as .xlsx-level unless you assign them to a different station profile.

  1. Click AdminUsersStation Profiles.
  2. Click a station profile to select it.
  3. Click Delete.

The system will not permit you to delete station profiles set at the business unitFile format associated with Microsoft Excel; may also be expressed as .xlsx level.