Create a Station

Required security profile permissions: Stations Create

"Station" is the NICE inContact term for a physical device where an agent communicates with contacts, such as a phone or workstation. When agents log in to their agent application, they enter the station ID assigned to the device they are using.

1. Click Admin → Users → Stations.
2. Click Create New and select Single Station.
3. Enter required information in the fields designated with a red asterisk.
4. Click Create Station.