Workspace Templates Overview

The Workspace Templates page allows you to create template workspace setsA set of multiple workspaces grouped as a reusable template. When you first save a topic, you choose a dashboard set as the starting set of dashboards for the topic. that you can apply to a topicA set of voice, email, or chat transcriptions from your contact center that spans a specific period of time and matches your specified filter criteria. on creation or edit. You can create template workspacesThe named view of one or more analysis widgets. and then add those workspaces to a workspace set to apply to as many topics as you want. When a topic is deleted or its workspace set modified, the workspace set template does not change.

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