Billing Report

Required security profile permissions: Billing Report View

Report source: DW

Report refresh rate: 1 hour

The Billing report shows usage information that affects your business unit'sHigh-level organizational grouping used to manage technical support, billing, and global settings for your NICE inContact environment monthly charges. The highest daily fair peak for the days of the month is what is billed for concurrent agents. The Billing report breaks the billing information into sections, as defined below:

• Ports tab
• Users tab

• Stations tab

• Disk Usage tab
• Surveys tab
• Logins tab
• Skype for Business Users tab
• Email Users tab
• Chat Users tab
• Voicemail Users tab
• Work Item Users tab
• Personal Connection Users tab
• Voice Users tab
• Oracle Service Cloud Users tab
  

The Billing Report can show an administrator the billing costs associated with running the system.